For ages 21+ only

Play responsibly on m365

Enjoy your entertainment safely. m365 helps you stay in control through limit-setting, self-exclusion, and support.

Gaming is for entertainment, not addiction

m365 believes that online betting and casino gaming is enjoyable only when played in a controlled and mindful way. This platform is built for players in Bangladesh — we don't just offer games, we want to make sure your experience remains in your hands at all times.

Excessive gaming can lead to financial stress, family problems, and mental distress. That is why m365 gives you tools that help you make your own decisions — when to play, how much to play, and the option to take a complete break if needed.

Remember: Gambling is never a reliable source of income. Placing more bets to recover lost money is a dangerous habit. Never bet beyond your budget.

21+

Age 21+ is mandatory

You must be at least 21 years old to open an account and play on m365. Allowing minors access to the platform is prohibited by law and is entirely against our policy. Age is verified at the time of account registration.

If a minor in your household uses this device, keep parental controls active in the browser and keep your account credentials secure.

  • Age verification at registration
  • Access by minors is strictly prohibited
  • Parental controls recommended
  • Account review on any suspicion

All control features in your hands

m365 gives you several effective tools to monitor and manage your own gaming habits.

Set deposit limits

You can set a maximum daily, weekly, or monthly deposit amount yourself. Once the limit is reached, no further deposits can be made until the next set period begins.

Set loss limits

Set a cap on how much you can lose within a given period. Once that limit is reached, you will not be able to place any more bets.

Temporary Break (Time-Out)

Take a temporary break from your account for anywhere between 24 hours and 6 weeks. During this time, betting and deposits will be completely suspended.

Self-Exclusion

If you feel your gaming habits are going out of control, keep your account closed for an extended period. This request can be made through m365 support.

Session time limit

Set a time limit for how long you play in one session. When the time is up, you will be automatically logged out and prompted to take a break.

Reality check reminders

You will be reminded at regular intervals — how long you have been playing and how much you have won or lost. This helps you stay aware.

Recognise the warning signs

If any of the signs below apply to you, it is time to take a break. Acknowledging the problem is the first step toward solving it.

  • Placing more bets to recover money you have lost
  • Spending beyond your budget
  • Hiding your gaming from family or friends
  • Wanting to stop playing but not being able to
  • Finding it harder to focus on sleep, work, or studies
  • Playing to relieve stress or anxiety
  • Betting with borrowed or loaned money

Ask yourself these questions

Think honestly — has any of this happened in the past month?

  • Have I spent more money than my budget?
  • Have I played longer than I planned?
  • Has playing caused problems with family or work?
  • Do I feel like playing is an obligation rather than fun?
  • Have I felt frustrated and angry after losing?

If more than two answers are yes, contact m365 support or take a short break.

How to set limits and breaks

01

Log in to your account

Log in to your m365 account and go to the "Account Settings" section.

02

Open the "Responsible Gaming" section

Inside settings, select the "Responsible Gaming" option.

03

Choose your preferred limits

Set a deposit limit, loss limit, session time, or Time-Out — whichever you need.

04

Confirm and save

Save the setting — it takes effect immediately. If you request to increase a limit, a waiting period applies for your safety.

05

Contact us if you need help

If you have trouble using any tool, chat with us live or email [email protected] — we're available 24/7 to help.

If you need help, we're here

The m365 support team is by your side seven days a week, twenty-four hours a day. Help is available in both Bengali and English. If you have any concerns about your gaming habits, let us know directly.

Requests for self-exclusion or long-term account closure can be made through support. We process these requests on a priority basis.

Live Chat
Active 24/7 — speak to us directly in Bengali
Email Support

Seek professional help

If you feel your gaming problem is getting deeper, please inform a mental health professional or someone close in your family, alongside reaching out to m365. Seeking help is a sign of strength, not weakness.

For mental health support in Bangladesh, you can contact the National Institute of Mental Health (NIMH) or a local counselling centre.

Healthy and enjoyable gaming tips

Set your budget first

Decide before you play how much you will spend today. When that amount is gone, stop — follow this simple rule.

Set a time limit

Try not to play for more than one to two hours at a time. Take breaks in between, go for a walk, drink some water.

Play for fun

Play for entertainment, not in the hope of winning. Losing is a normal part of playing.

Don't play while intoxicated

Drugs or alcohol reduce your ability to make good decisions. Avoid placing bets in that condition.

Questions about responsible gaming

For self-exclusion on m365, contact us via live chat or email [email protected]. Once your request is received, the support team will quickly arrange a pause or permanent closure of your account. No promotional emails will be sent during the self-exclusion period.

Yes, reducing a deposit limit or setting a new lower limit takes effect immediately. However, increasing a limit has a mandatory waiting period for your safety — this is intentional so you have the opportunity to reconsider your decision.

During a Time-Out, betting and deposits are suspended, but you can still withdraw funds from your account. The minimum withdrawal amount is ৳1,000 and processing is typically completed within 30 minutes to 3 hours.

No. You must be at least 21 years old to open an account on m365 and participate in any game or betting activity. Age is verified during account verification and accounts belonging to minors are cancelled.

Yes, your full betting history and transaction details are available inside your m365 account. This helps you keep track of your spending and stay informed.

Change your password immediately and enable two-factor authentication. If the situation is serious, let us know at [email protected] — our team will help secure your account.

Enjoy the m365 gaming experience safely

Set limits, stay responsible, and enjoy the entertainment.

m365's other pages